Tag: About

What Separates Us: Quarterly Service Agreement

Posted on by qualitygates

When our customers are searching for gates or gate service, they tend to find out that we are different from most. We pride ourselves on what separates us from these other companies. Many of these companies will not return to provide maintenance, repairs, or warranty support after the initial installation. They may come from out of town to do so, and then unfortunately they expect you to fend for yourself.

Why is this a problem?

Most gate companies do not offer servicing of your gate after it has been installed. If you’ve ever owned a gate, you understand that gates are problematic by nature. They are often hit by vehicles, struck by lightning, damaged by storms (particularly here in Florida,) or a host of other issues that can go wrong with the operation of a gate.

How We’re Different

At Quality Gates, what separates us (among other things) is that we offer a fully-operational service team to respond within 24 hours (weather-permitting) of your service complaint. We pride ourselves on our quick response time and overt professionalism of our technicians and staff. We offer a default service warranty up to one year from installation at no charge, and after that if you’d like to subscribe to our Quarterly Service Agreement, you also have that option. Based on the myriad problems that gates are susceptible to, we certainly recommend it.

About our Quarterly Service Agreement:

If you choose to subscribe to our QSA, you’ll receive a full servicing of your gate four times per year. This means all operational parts will be inspected, the functionality of your gate will be tested, and we’ll also ensure that your gate has remained compliant with ASTM-F2200 and UL-325 standards (up to code.) In addition to testing all operational components of your gate, we will also clean your operators and apply pesticide, check and tighten bolts and anchors, lubricate moving parts, and more. It is well worth the investment!

For more information on our QSA please call our office. If you’d like to request a quote, please visit our website.

In the market for a brand new gate? Visit our website to request a quote today! If you’re already one of our amazing customers, please consider leaving an online review!

At Quality Gates and Openers, we are Certified Gate Installers!

Posted on by qualitygates

(What are ASTM and UL Certifications, and why do they matter?)

When you are ready to have a gate installed, you want it done correctly. Here at Quality Gates, we are certified gate installers and fabricators by the I.D.E.A. (Institute of Door Dealer Education and Accreditation). This may not sound all that exciting, but in the world of gate safety it means everything.

What exactly does it mean?

This means our team is qualified to create and install the highest quality product possible to keep you and your family safe when operating your gate. Each member of our team has been trained to conform to ASTM and/or UL which combined follow all the code requirements for automated operator safety, design safety and more.

Why should this matter?

One main reason: safety. Gates are dangerous! There are many ways things can go wrong if a gate is improperly installed that can result in severe injury or even death. We install our gates correctly, efficiently and up to code. If something should ever happen to anyone involving your gate, you will be liable and the company who installed it will be liable. We make sure to do it right the first time, so you and your family can enjoy your gate knowing it has passed the certification standards for gate safety.

There are many codes that require the adherence to UL and ASTM, including building codes, fire codes, residential dwelling codes and property maintenance codes.

These certifications have been around for years, but alarmingly most people (including gate installers) either have not heard of them or do not adhere to them. We at Quality Gates are here to tell you that WE absolutely do, and pride ourselves on our certified gate installers and designers. It is in everyone’s best interest to conform to the UL and ASTM standards to keep your loved ones safe.

Ready to see our incredible fabrication and install teams in action? Visit our website to request a quote! If you’ve already had wonderful experience with our team, please consider leaving an online review!